Bad service got from Kia dealer at the Glen

<p>I took my car for a service at Kia The Glen south of Johannesburg. From the onset I did get a confidence from them, as to how I was welcome when I brought my car on 2016/06/08. I was attended by Chris and I was promised that I will be kept up to date with everything. I had to make up a follow up call when I didn't receive an update from them. Even when I called them I received a bad service. The excuse I got from them is that they tried to call me couple of times and my phones were off. The truth is I gave them two contacts and my phone was on the whole day. I find it bizarre that only them couldn't get hold of me, whereas I have been receiving calls from anyone. And whatshe frustrating is that Chris was not even apologetic about the ordeal. He even promised me that he will givemail me a call at 17:00 and give me an update, but he didn't bother calling me back. The service is bad and I wouldn't recommend anyone to service their vehicles at Kia The Glen. I also requested a quotation on my broken indicator light, they didn't get back to me. I feel I have been undermined as a person. And yet I am bringing business to them.</p>