BAD SERVICE, FEAR FOR SAFETY!

Very disappointing in the service received from Kia Fourways.

I have been going back and fourth with Kia Fourways from the beginning on July and my issues have still not been resolved. I have escalated to the Manager Andrew Bosman who has also not been responding to my emails.

We have purchased a used Sportage GT line from them and prior to purchase we pointed out a few issues that we were assured would be resolved so we went through with the purchase. Now that the finance has been approved, KIA is ignoring my requests. No response to my emails.

After purchase when I contacted the manager regarding the other issues, only then was I advised that the vehicle has failed DEKRA for the handbreak.

At no point prior to this or in the weeks that we had taken delivery, we were advised of this.

Fear for safety!