Bad service

KIA edenvale. I took my vehicle for a service. The service lady always rude and informed me that my clutch needs to be changed. her words were I know you don't have the money I will get the quote and let you have a view when you pick up your car, was shocked did not know she was my financial banker. Never got the quote she first argued with me that R10500 for a clutch is a good price. When I got home the drivers door lock had a problem, the morning when I gave my car in nothing was wrong with the lock. Needles to say I will rather service my car at another place never again at KIA. If this is how you treat your customers then I feel sorry for you. She then phoned me this morning asking for a 9 / 10 rating for excellent service. The cheek. I will make sure you get a 1