Bad Service and Incorrect/Incomplete information Given

To whom it may concern

Please be advised that I have received very bad service with regards to my car. I purchased a second hand 2015 Kia Rio 1.4 Tec from Kia Durban South of which I took delivery of the vehicle on Saturday the 13th of July 2019. I was advised that my car still had one service available covered by Kia for 60000kms till December 2019 as the car was on 58400km or there about. Today I had taken the car in for a service at Kia Umhlanga as this branch is closest to me and was informed that the 60000km service plan expired on the 22nd July 2019. Why was this not communicated to me and why did Kia Durban South not just do the service before handing the vehicle over to me. Also I was informed now that there was damage to the vehicle which I did not pick up until shown to me, namely the front bumper is misaligned and the tailgate release button was damage that now I cannot open the boot without reaching through the backseat.

I have also had to adjust my extended service plan from starting at 75000kms and ending at 90000kms to now start at 60000kms to now cover the service which should be covered by KIA.

I want feedback on all of the above and the way forward as I as a customer should not be paying for your consultant's mistakes and lack of customer s****s in providing accurate details and full history on the vehicle I purchased.