BAD SERVICE

Good day

I took my car for an inspection at Kia Brits on the 10/12/2020. My car was making funny sounds and I asked for it to be checked. On that day around 16.15 I phoned them to find out what took long and what is the problem with my car, they then told me that there's something wrong with the clutch. They then collected my husband from work to come and get the car, to his suprise the car did not want to move. They told him that the car is damaged and it wont be able to move

On friday morning I then went to Kia Brits to find out what really happened. I spoke to the guy by the name of Zandre and he said he is the manager in charge. I asked him why was I not notified the same time the car was in the workshop, why was I supposed to phone and do the follow up? I told him that I think They are the one's who are supposed to notify me about the problem but they did not, All he said was sorry and there's nothing that they can do. I then phoned Head Office and they said they will get back to me the same day, till now I'm still waiting for Head Office.I tried calling back on *** I cant get through. I drove my car there, now my car is so damaged that i cant drive it and it is still in Kia Brits. Can Kia Brits please give me car back the way it was, My car was making funny sounds but i was able to drive it. Can they please give me back my car the way it was...I want my car to be fixed PLEASE PLEASE