Bad service

I'm very unhappy with service Kia is giving me and i need help as i think they taking advantage because i'm a woman . I bought a Kia Picanto first week of February 2017 and it was a brand new car 2017 model . November 2017 my car was having a funny sound when i'm charging gears took the car to Kia Krammerville as i did not understand what was happening to my car. The service manager at kia test drove the car with me and told me the car wasn't adjusted correctly from the dealership i got it from which was in Mayville . He ordered someone to open the bonet and they tightened the clutch cable and my clutch went down as they said it was too high then the car was back to normal . The service manager at Kia Krammerville advised me there was nothing wrong with the car it is fine now . No job card was done for me or any records kept to show i was there with my car as it had a problem and the reason he gave me was because its a minor problem . The problem started again this weekend the clutch went up ,as i'm a woman and scared that the car will get stuck on me i took it to Kia at cresta and explained the problem and what happened in November as well . The lady who assisted me that was Candice she advised i book in my car so they can check what the problem is . I asked why the previous guy didn't book it in to check exactly what the problem was which she advised that was wrong because they had to book my car in and see exactly what the problem is. Adjusting the clutch cable could damage the car without checking what the problem is exactly because you might find that the cable was tightened to tight which could cause my clutch to burn . Well left the car with them the following day i was advised my clutch burnt and i need to pay R10 000 for them to replace it . I do not understand why i need to pay that kind of money for a Kia Picanto and my car is on 11000 k's as i bough it brand new how can a clutch burn so quickly and i do not step on the clutch when driving i do not understand why. The lady checked if my warranty covers my clutch they said it doesnt but my maintenance plan does which is liquid Capital . Kia spoke to Liquid Capital they said they need to get my permission to strip the car to check what caused the damage if its negligence then they will not pay and to strip the car i need to pay R2750.00 and thats excluding vat and they do not promise me if they strip the car they will put back everything 100% the way it was and i will have to pay again for labour to put back the car in order again after stripping the car . This doesnt make sense at all and they not helping me at all . Since they saying they need to strip the car , when i booked in my car didnt they check the car well and how did they come up to a conclusion it is me who burnt the clutch . My clutch cable was tightened without assessing the car the cable might have been tightened to tight and this is new car it started behaving funny in November when i bought the car in February 2017 . I cant pay R10 000 for a clutch on a Kia Picanto if i was driving a KIA Rio or sportage will that mean i will pay R20 000 or more just for a clutch. And i dont understand why the prices are different Kia at Krammerville where the cable of my clutch was adjusted the service manager who adjusted my cable charged me R6837.05 to replace my clutch and at cresta R10 000 and i do not understand at all why i have to pay i did not burn my clutch as they telling its the way i drive . Im very unhappy with the service i'm a first time kia customer and i was happy when i got the car but im very disappointment at how they handling the situation and im very unhappy why My Maintenance plan doesn't want to pay for my clutch because it is covered . Please help Hello Peter . I will also report to the ombudsman about what happened . My car is still at Kia cresta from Monday the 12th 2018 and they giving me till Monday the 19th 2018 to raise that R10 000 because if they keep it with them they charge for that and im unable to drive the car will have to find someone to tour the car for me please help me .