Bad Service

<p>I bought a Kia Rio last year November and now it's started making noise.I took it in last week Friday to Silverton workshop and the problem was identified and I was told that they'll process the claim as soon as the have the part the'll contact me.Now they contacted me Monday to say that I must bring the car for diagnosis again then they'll put in the claim and order the part."this process might take 2-3 days.</p> <p> </p> <p>The car is just THREE MONTHS OLD ONLY.I gave them the car.I do not have the car right now and they told me that for them to hire a car for me I must pay Thousand and something.I do not have that money.The problem with the car is not my problem as they say it is a factory fault.Where do I feature there.The service I received there was very bad in a way that I felt attacked,traumatised and they made me feel like all this is my fault.I bought a new car which is 3months old but now I'm using taxis and I have to be at work at 05h00 in the morning because of a factory fault.</p> <p>I love the brand but the service is very bad.I called customer service spoke to Thando Ralivhesa,he was even worse,he didn't even want me to speak to his superiors.</p> <p>I would never advice anyone to buy KIA because of their bad services.</p> <p> </p>