BAD SERVICE

Diahatsu Sirion taken to Kia Edenvale on Thursday 30th April not starting. Has taken numerous calls from our side to find out what the problem is, phone leave messages Verosa does not phone back. Told on Monday it is the battery, instructed Kia to go ahead and repair plus to service vehicle. Taken 2 days to get the battery. Phoned Verosa numerous times, left messages she does not phone back ask to speak to manager he is not available, receptionist says ONLY VEROSA can help. Eventually go to Kia this morning, workshop full of vehicles looks like no one is working on any of them, Verosa not available, wait approx 20 min, Verosa comes waltzing in carrying a packet,looks like she got back from the shops !!!, she is very unhelpful, shows no customer service politeness, makes all kinds of excuses for not returning the calls. Got car back at 13h00 today. YOUR CUSTOMER SERVICE IS SO BAD AND I WILL NEVER TAKE MY CAR TO KIA EDENVALE AGAIN.