Bad Experience

<p>So this Kia Motors is based in Malmesbury, Western Cape.</p> <p> </p> <p>I have had two bad experiences so far. The first problem was resolved as they had lacked communication. On the 2 May 2017 I had taken my car for its service, I had told them there is a noise that I am hearing and it doesn't sound right. We had taken the car for a drive. I was told it is coming from the gear box and that I would need to bring my car back in so that they can send the car away. I had asked how long it would take and they had informed me a week. So I had told them I would bring my car in the following Monday (08 May 2017) , so I had made my plans acccordingly. Monday came I took my car in, by Thursday (11 May 2017) I had not heard anything. So I decided to phone and find out what was happening. They had told me that i should get the quote and faulty report today. I had heard nothing. So I left it. A week later I phoned they told me the same thing. On tuesday I phoned again wanting details of who they are using etc. They had assured me again I would get the quote and faulty report. At 11am I had phoned the people who have my gear box only to discover that they had only sent in my gear box on the friday (12 May 2017). Needless to say I am not ammused. I had a big argument with the manager and he even asked me what should he do.</p> <p>This is poor workmanship.</p>