Bad Customer Service

After picking up the Car on the 20th of January I still have not received the my New License disk and spare key!!!!!<br> I have phoned a number of times and the phone lines were down because they have moved!!<br> I SMS Sarel multiple times and never got a clear answer from him.<br> I had to phone the DP before something happened and that still it has taken more than a week to get me sorted.<br> I then get informed that the road worthy on the car needs to be done!!!! <br> <br> I CANNOT BELIEVE THIS!!!!!!<br> <br> They arrange to get the car picked up on Monday morning and after phoning back my self I get told they will be at my place at 1 pm just shows how much my satisfaction means to them.<br> <br> I WILL NEVER EVER BUY ANOTHER CAR FROM KIA HATFIELD!!!<br> <br> I would like to thank Charmaine the finance lady was great and the best person to deal with at the dealership.<br> I would follow her to any dealership she works at!!!<br> <br> <br> I EXPECT THIS COMPLAINT TO BE SORTED BY THE END OF THE DAY AS 5 WEEKS IS LONG ENOUGH.<br> <br>