Bad attitude

I bought a a brand new Kia Rio ,hardly in a month owning the car it had issues.Two major issues were lack of power on the 2nd gear and bracket intermittently failing to work.The was was taken to Kia Randburg and Fourways. The vehicle was there for a week in each to simulate the problem,unfortunately they could detect any fault.I still experience the same problems. From their report from KIA, I was told it is my driving style for the vehicle to lack power on the 2nd. A month after I got the car back from Kia, braking issue occurred again, when I reported this to Kia Customer Care, a guy by the name of Thinus was so corky and responded by saying .The car checked and nothing is wrong with the car, the query is closed.What an attitude! I copied the CEO (Gary Scott) on these emails so that he can intervene, not even a single email to respond instead some Thinus guy who knows nothing about customer service, responds like it's his fathers firm.My problem is still not resolved.I will not recommend any person to buy Kia.@Thinus,just pray I don't get in an accident, you will regret the day you wrote that email. This is just the beginning. Theres more for Kia that is coming your way.I will make sure we get to the bottom of this.