Bad after sales experience

I got delivery of my brand new Kia Rio on the 09th of March 2019 and was told on the day that my spare key was not available. I was assured that all the necessary arrangements would be made for me to get my key. After numerous follow ups my car was taken in so a copy could be made. I assumed everything had gone well as I wasn’t told otherwise and was told to expect my key in the next week or two. I was recently told that when the car was taken in the copy couldn’t be made as the blade was wrong. This wasn’t communicated to me when I got my car back. I now have to wait for the blade, my car will have to be taken in AGAIN and have to wait for the key. Who’s going to bear the risk should the car get ******?!