Asked for locking system got scratches and dents in return

<p>I took my car to KIA randburg on malibongwe drive to get a central locking system installed on 18 July 2017. The KIA rep told me it would take a day to install the system and that the car will be available later that day. Around 3:30 pm I got a call to say that my car was not ready, that I should collect it the next day. On 19 July 2017 I went to collect the car and on inspection of it I noticed there was a big dent and scratches on the right hand side of back passenger car that were not there when I brought in the car. I informed the KIA rep, who said he was a workshop manager and he initially claimed that I had brought in the car like that which was not true. The rep said he would check camera footage to establish when and where the car was dented and so we agreed that I would leave my car until this whole mess is fixed. He told me that he would call me the next day after he had checked the footage. On 20 July 2017 the rep phoned me to notify me that he won't fix my car. <br /> <br />I still haven't fetched my car as I kept it there as evidence that it was dented at the dealer. As a result I don't have car to drive and the rep declined to give me a courtesy car.</p> <p>Please help<br />Brian Kabini </p>