1 reviews | Active since Jan 2012
AMAZING Service received and rendered
On 15 January 2015, my car was due for service. As I could not take it in myself, I requested that my Mother take it in on my behalf. I sent an enquiry email to Rezante Lewis who was very gracious in her assistance. On the day, my mother unfortunately got lost and missed the grace period in which to drop the car off. She eventually got there late but was still accommodated and with a smile. Further, I had requested she be fetched when the car was ready (this is not the norm due to other commitments during the course of the day and traffic. Rezante promised she would make a plan for my Mother which she did. Despite us being late, we were not turned away and Rezante fulfilled a promise she made to me. I have never met her but have emailed and spoken to her on the phone. She is very pleasant and has left me deeply humbled by how she has gone above and beyond the call of duty. Normally, once you have bought a car, the dealership doesn't make as much of an effort with you. But this is because they do not have the likes of Rezante Lewis on their team! WELL DONE REZANTE! HiGH FIVE! I will definitely be coming around to say hello! Viva Kia Randburg service centre VIVA!!!
