Absolutely Atrocious Service

Good Day.

I hate to say this... No actually wait a moment I am not sorry to say this the service at the Kia Dealership in Edenvale is absolutely atrocious and even unspeakably poor that words cant even begin to describe the level of service if there is such a word such as service in their dictionary as I requested a quote for a roof rack and a towbar for my Kia Picanto and I called Kia Edenvale on the 06/09/2019 and spoke to Henry and was told that there is no roof rack or towbar for my car and was advised that i would be sent contact numbers for Dean Schoeman which was not done and I had to call back to get the details on Monday morning the 09/09/2019 and then only were the details provided, I emailed Dean Schoeman on the 09/09/2019 and he said that he would obtain the quotes on my behalf and nothing was done and I emailed Dean Schoeman on the Thursday 12/09/2019 and he sent an email back to me with a very ****y attitude and sent a mail to Lushen Padiachy who never even acknowledged the mail and did not communicate with me in any way, shape, or form, and I again contacted Kia Edenvale on Friday 13/09/2019 and Spoke the the dealership general manager I think His name is Gavin and logged a complaint then suddenly Lushen called me and promised I would have the quote before close of business on Friday 13/09/2019 or latest by Saturday 14/09/2019 and it is now Monday 16/09/2019 and I am still waiting for the quotes for the roof rack and tow bar to be sent to me... If Kia does not want my business they must just tell me so that I can sell my Kia Picanto and buy another brand of vehicle as this issue has been going on for a week and still no joy or satisfaction received and I am not going to be sending any business to Kia Edenvale, I obviously made a mistake buying a Kia Picanto. I need this sorted AS SOON AS POSSIBLE!!!