They broke my key

Hello

I took my car in for service at Kia Fourways on Tuesday the 9th November.

When I left my car everything was in order and when I went to pick up the car my car keys were broken.

I contacted Kia Fourways to alert them and I was told to bring the car back in.

I took the car back yesterday Wednesday the 10th November and suddenly I'm being told the key is a knock off.

My argument to the service provider was that even if it was a knock off when I dropped the car in the morning the key was working fine and suddenly the key is not working when I picked it up.

Again I had to use Uber yesterday to work at my own cost because of they had no drivers to drop me off. On one of my trips in an Uber my life was threatened by the Uber driver where I had to suddenly report the case. I went through all that because of your people at Kia Fourways.

I am writing this now because no solution was given to me but to activate the alarm system before I enter the car. I have to manual open the car and every time it seems like I am *****ing my own car before driving it.

Please revert back to me with the solution.