Excellent Customer service from KIA MOTORS FOURWAYS

Buying a new car is a traumatising experience, both for the buyer and his family as they shop around trying to find the best value for money deal with minimum risk and with the expectation of a good and honest service. I can in all honesty say that I have experienced an extremely HIGH Level of quality service from KIA FOURWAYS, in JHB. The sales executive that I had the pleasure of dealing with is Gladness Bosman and she is definitely living up to the Kia customer service promise. Many dealerships put up fancy slogans on their websites and all over the dealerships walls, but very few live up to them. KIA FOURWAYS is totally different and the level of service that I received from them will guarantee that I will contact them first when buying my next car. In fact, they are busy working on a deal for my wife’s car as I write this. I am based in Durban and I saw a vehicle advertised online at this dealership. I was a bit skeptical to buy from JHB as I can’t see what I am going to get but I sent through a query and had Gladness call me back within a few hours. Gladness took the time to understand my and my family’s needs and went out of her way to structure a deal for me. Her manager Zaheer Laher offered me the best trade in offer on my car also gave me the new car at a much lower rate than other dealers. Their finance lady, Itumeleng is an absolute asset to the company. She went out of her way to ensure that I get finance approved at the best available rate. I can in all honesty say that she got me the best rate that I ever had in the past 20 years that I have been financing cars. She was in constant contact with me every step of the way advising me on the best options and also updating me on my finance application status. It has really been a pleasure dealing with both Gladness and Itumeleng and I am extremely happy with the high level of service that they provided to me. The service was more than I expected and Me, the customer was definitely their top Priority. I would highly recommend anyone to buy their next new or used vehicle from Gladness at KIA FOURWAYS as you can be assured of getting the excellent quality service that they have to offer. Well done to Gladness, Itumeleng and to KIA FOURWAYS team. I will definitely continue to support your dealership in the future and I will refer many clients to your dealership.