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Neeresh L

1 reviews | Active since Jul 2020

21 Sept 2023, 06:07

KIA Alberton

I bought a second KIA Rio 2021 from them a year ago and after one year I found out some information I did not know at the time of buying the car. Once I found the Information I approached the salesman George and explained the information I had found out. He told me that he pass it on to his manager and the dealer principal. The very next day I got call from the dealer principal and he offered me a full refund or an exchange on the car. Now remember I had the car for a full year.

I opted for the refund as I wanted nothing to do with KIA Alberton. However the dealer principal Amish asked me to give him and chance and allow him to make a wrong situation wright again. I allowed him this chance and when in talks with him he took full responsibility for what had happened.

Amish gave me a better deal on a new Demo model and his service was out of this world.

After seeing some of the negative comments here about KIA Alberton I would suggest for you guys to get hold of him and ask him to help you out. He is all about customer service and making a customer happy at the end of the day.

I would after my incident still go back to KIA Alberton and do business with them just because of the lengths he went through to make me a happy customer.

Thank You Amish for all that you have done for me.

So guys if you have any problems please speak to him and I am sure he will assist you.

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