DISGUSTING SERVICE

I took my car in @60,000kms at Kia Alberton on 26/10/2021 and i was advises that my service plan is coming to an end, I agreed to the extension which i assumed would be carried out. In october 2022 i received a call from the manager, stating i am due for service, i then contacted to make a booking and was advised my service plan with liquid capital has lapsed, they then connected me to LQ for a new service plan, taking no responsibility for not actioning a request.

after the 6 months probation, 04.02/2023, i attempted to take my car in again @75741 and was turned back by Jaco Eastes who promised to contact me back, till date 16/02/2023. I am absolutely appalled by the service received from Kia alberton