Absolutely Dissappointed

I am absolutely appalled at the level of service I have received. I gave my car in for a service in July, and my battery was replaced. Lo and behold I have been having endless issues with my battery since then. After several interactions with Sheriff the consultant I was dealing with, and no joy, I took my car to Kia sandton (after confirming with Sheriff that they can resolve the problem), only to now be told after 2 week of Kia having my car it now has to go back to menlyn to be resolved. I wish Kia would take into account my time and effort that was needed to resolve a stuff up they have made. Needless to say, I am still without a car, and still awaiting some kind of apology from menlyn on the inconvenience of all of this.