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gnicolene G

1 reviews | Active since Mar 2017

06 Oct 2020, 21:33

KIA EAST RAND WORST SERVICE EVER

Kia East Rand does not even deserve a star, only selected 1 to comment on the most worst customer service ever! The purchasing of our vehicle was great service but now not even get an reply on your emails which are addressed to the manager Mr Pieter De Klerk no wonder the consultants have the same attitude towards customers. We purchased a Kia Picanto in February 2020, after 3 weeks of having the vehicle we noticed a strange noise coming from the rear wheels and the electric window was not opening and closing at the correct speed. We were told twice that they do not sell accident damaged vehicles. The front bumper paint is fading, now we were told they will look into this after another month still waiting for their supplier to check if the vehicle was repaired by them???!!! But they do not sell accident damaged vehicles??? Also where told if they didn't do any repairs on the vehicle it is then our problem! When they had a look at the noise on the rear, apparently it the tyres that is the problem but now the noise is gone?! They didn't replace any tyres so how did the noise just disappeared. The window, we were asked do we drive on dirt road, no we never even been near a dirt road with the vehicle. Now the drivers window have the same problem. I would like to know how was the 100 Point Check passed with these problems???

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