KIA EAST RAND IS *******!!!

My wife and I found a Mazda CX-5 online and the store was Kia East Rand, in Boksburg. We decided to visit the dealership to view the vehicle and test drive it. We loved it. We noted that there were stone chips on the bonnet and front bumper of the car and we asked that they get them removed. The guy helping us was Michael Denke (piece of *******!). I told Michael I would need the vehicle to be ready by the 25th of August as I was going to leave town with it. THIS WAS ALREADY BY THE 20TH!! He assured me it will be done. The day came and the vehicle wasn't ready. He gave us some stupid story but we bought the story. I left town with another vehicle and when I came back we headed to the dealership to check if the car was fine and that we can sign some papers and leave with it. We got there, and the car wasn't ready! It wasn't even covered to show that it has been bought. We spent over 3hrs there! I requested to see the manager to complain about this. The Manager's name is Pieter de Klerk (another piece of ****!). Pieter apologised and bought us lunch while they got the car ready. Upon signing the documents and as the car was being "unveiled" for us, we realised that the FRONT BUMPER STILL HAD STONE CHIPS! They noted them down and promised to fix them. Come 15th of September and we are still being given the run-around!

To top it off, our vehicle's license disc took three weeks to get to us! We were still the ones chasing after them. Recently, we found out that they didn't even send the necessary documents to activate the MAINTENANCE PLAN! What level of incompetence is this??!

I have never in my life experienced such ****ty services! I urge people to not buy cars there because they are always going to disappoint their clients. CHECK THEIR REVIEWS!!! I regret ever buying there. We have not had the chance to enjoy our car because of this ordeal.