LS
Lwandile S

1 reviews | Active since May 2023

04 Jul 2024, 17:21

Horrible experience KIA Diep River

I took in my car for service for its first with me being the owner of the vehicle as it was previously a pre -owned demo, I was then told that the servicing company (Liquid Capital) would not accept it due to it being overdue for said service. It was due in March, this then lead to my contract being terminated and I had to request goodwill. The car requiring servicing in March was never communicated to me upon purchase, even Kia themselves serviced it in June -meaning even they were overdue when they were still owners. After a long back and forth between myself, KIA Diep River and LiquidCapital the issue was resolved and car went in for service. All of which was sponsored using my cellphone and airtime. I took the car straight home and didn't travel anywhere until the next day when I was going to work, the car refused to start. Something it had never done before, when I went to KIA I asked for a report that detailed what was the issue and what was done to rectify it . I was then condescended to in the report , and told the fault was not pressing the clutch upon starting of the car Dear reader, I have had this car for going close to a year now, why would I not know that is what is required upon start up. All in all a bad experience, and I do not advise anyone to buy a car with them. I am still in pursuit of what exactly caused my car not to start , as should this be a recurring problem it will all fall on me.

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