CLIENTS MUST BARE WITH KIA ! HAIL KING KIA !

What a day. Left my brand new car at KIA BRYANSTON to attend to the brakes to receive an sms that I must leave the car overnight as they cant verify my maintenance plan as phones lines are dead and no internet access.After 3 sms's going back and forth as I couldnt get a hold of the person sending this i called KIA head office complaitnats to report this and verify if this was correct. I dont get a call to inform me and no mention of how will I get home and back to work in the morning. Head office informs clients to listern to their issue and process as if Im in control of what happended. I called the service manager to ask him how will I get home and to get a response \I will wash your car and you can collect it"I advised that the car is brand new and the log book there to proof that Im on the plan so its covered to hear that they cant help me. The prinicapal called me informing me that customers must meet them half way as he had a plan. He will take pics from his phone and auth the plan to change the brakes. Then I also get inform that there is no collection service but he will make a plan. So I must walk 10 km to pick my car.This is what i get from KIA from Head Office WELL DONE"""