Bad service have not yet received my one part and no calls from them at all had to replace parts again as I could not use their parts as they didn't give me all the parts I payed and ordered

Bad service have not yet received my one part and no calls from them at all had to replace parts again as I could not use their parts as they didn't give me all the parts I payed and ordered. I had to drive there and call them everything and they do not want to give my money for the part not received.