Pictures lie

We booked for this weekend and paid R4000 in advance. We told her we had 3 extra ppl. Even though we paid for them, she never left a single extra blanket for them. The fridge never worked. We complained. The housekeeper came and had a look-said all fine and left. But it still never worked. There was no microwave. Only 1 plate in the stove worked. Oven didnt work. 4 toilets but only 2 worked. 2 bathrooms but only 1 worked. Beddings were damp. Carpets smelled awful. Kitchen utensils were chipped and dirty. Very bad experience indeed.