Disappointing service

Bought 3 suits from the Cedar branch. They asked me to pick up (after alteration) on a Saturday. Went through and suits were not ready. I was asked to come back the next day. Upon fitting - the suits were not altered correctly and one had a stain on it. Took items back to the store on a Monday and was asked to fetch it on a Friday. Went through on the Sunday and was told that the items were not ready due to "Black Friday" volumes.