BAD SERVICE - REFUND REQUEST NOT DONE

I regret to say that my experience with Khaabo Tombstones has been nothing short of disappointing. I initially engaged their services with the expectation of professionalism and care, but they have failed me on multiple levels.

Despite numerous requests and three separate trips to their offices, my refund request has not been resolved. Each time, I was given empty promises that the matter would be handled, yet no action was taken. The lack of communication from their side is appalling—I was assured that someone would contact me, but no one ever did.

To make matters worse, when they finally attempted to process my refund, they did so without proper diligence or care, resulting in further delays. Simple checks and balances that should be routine in handling financial matters were clearly ignored.

This entire ordeal has caused me significant frustration. After over a month of waiting, all I want now is to receive the refund I am owed—R3572.53. I have made every effort to resolve this amicably, but Khaabo Tombstones has shown no interest in honoring their promises or treating me as a valued customer.

I hope this review serves as a warning to others considering their services. Customer care and accountability should be at the core of any business, and unfortunately, Khaabo Tombstones has failed in both regards.