your win a house competition seems like a ****

hello. you advertise everyday that we must buy froms your stores and then play to win a house and money. but what you fail to teLL US IS THAT YOUR COMPETITION CODES DONT EVEN WORK, ONE BUYS AND THEN WHEN PLAYING THE CODES DONT GO THROUGH, ONLY AFTER A LONG TIME AND I PHONED THE NUMBER ON THE SLIP AND TO BE TOLD THERE IS A PROBLEM WITH THIS THINGS, SOOOOO WHY IS THIS PROBLEM NOT NEGOTIATED TO CUSTOMERS???WHY IS THERE NO NOTIFICATIONS IN YOUR STORES SO WE CAN CHOOSE TO PLAY OR NOT..BUT NOOOO U DONT, BECAUSE CLEARLY OUR MONEY MORE IMPORTANT. I WAS TOLD TO SEND AN EMAIL AND SCAN THE SLIP...NO I WONT DO THAT, I CANNOT SPEND MY TIME AND PETROL TO GO TO YOUR SHOP, THEN SPEND MONEY TO BUY SO I CAN PLAY THE COMPETITION, THEN SPEND MORE MONEY TO CALL YOU ASKING WHATS WRONG WITH YOUR COMPETITION SINCE YOU FAILED TO LET ME KNOW IN ADVANCE...THEN U STILL EXPEC ME TO PAY FOR SCANNING OF SLIPS...NOWAYS.SOMEONE MUST CALL AND TAKE THE SLIP DETAILS AND PLAY THIS COMPETITION ON MY BEHALF AND I NEED CONFIRMATION THAT ITS DONE,,,YOU CANT RIP US OFF USING A COMPETITION.