You lost a customer and I will be speaking about this experience

Went to KFC blue down drive-thru. There was a sign up saying theres no wings then we ordered 2 streetwise 2s. To confirm I asked the lady if there if wings so she said yes then I said ok cancel the 1 SW2 and replace it with a Lunch Box then she saod but she already rang it up. My wife told her to remove it and then she said shes going to ask her manager. That was done. Got no thank you when we paid or anything. We ordered a cream soda cooldrink but got Fanta because they dont have. Without asking us what we want. We left it and drove off. Came at home to see the wings of the Lunch Box was replaced with 1 piece of chicken. ****ed! I had to drive back to them. Got there and spoke to the manager, Emma. I explained to her and all she said is shes going to change it. Replaced it and brought it back and I swear to God she didnt even apologize or anything. I messed my petrol to drive after food I paid for. Never got it free. Pathetic service! I wish service had a negative figure to rate that service. -10!