WRONG ORDERS AND FALSE PROMISE

I BOUGHT FOOD FROM KFC 2 X STREETWISE ONE STREET WISE MUST BE WING AND THIGH (SPECIFIED) NO DRUM STICK, 1 X SMALL POPS AND EIGHT HOT WIGS THE LADY WHO WAS HELPING HIM (ROSE K 113) TOLD HIM THEY DON'T HAVE SMALL POPS THEY CHARGED HIM R27.90 AND FORGOTTEN TO GIVE OUR DRIVER THE POPS. I CONTACTED ROSE SHE APOLOGIESED AND ASKED THAT I SEND BACK OUR DRIVER SHE WILL GIVE HIM THE POPS AND THE MONEY THEY CHARGED ME AS A REFUND. WHEN HE GETS THERE THEY HAVE SMALL POPS AND THE LADY \ROSE"TAKES R13.90 AND GIVE HIM A PACKET OF CHIPS I DON'T WANT CHIPS IF I WANT CHIPS I WILL BUY THEM. I WANT THE REFUND THEY PROMISE THAT WILL REFUND MY PETROL OF DRIVING UP AND DOWN. MY STREETWISE ORDER WAS ALSO WRONG IT HAD DRUMSTICK. AND I SPOKE TO THE LADY KGOMOTSO SHE SAID SHE IS A SUPERVISOR THERE SHE SAID THE IS NOTHING THEY CAN DO """