EK
Elra K

1 reviews | Active since Mar 2009

18 Jul 2015, 00:51

Wrong order and staff picking their nose

I went throuh the drive thru at KFC in Herm**** Sandbaai. I was the last car in the row. So I could reverse and enter the shop. Got in the shop. Just black staff working and all the black clients was helped and they ignored me. Eventually I fought and got service with the cashier rolling her eyes and standing with her finger in her nose. I asked her to please be a kond to take out her finger. She tooky order. Other nlack customers came in, got helped and recoeved their order before mine. I complained and the cashier told me the chicken is finished, they have to frie new chicken and it will take 20 minutes after 4 black customers was served long after my order. I cancelled and took my money and left. And they call us whites not to discriminate! Apartheid se moer!

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Replies (1)
KFC
KFC's reply21 Jul 2015, 12:35
Official
Hello elra,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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