TR
Teresa R

1 reviews | Active since Jul 2015

09 Jul 2015, 15:32

Wrong order and old food

We ordered a delivery from KFC on Friday. They sent it from KFC Palms. When the food got there it was not what we ordered and the chips tasted old as if reheated and stale. My husband and I both had an upset stomach afterwards and even my poor dog who I gave the chicken skin to had a runny stomach. It was disgusting. It was the first time that the delivery came from Palms and I am definitely put off by that store.

0
Replies (1)
KFC
KFC's reply13 Jul 2015, 12:58
Official
Hello Teresa5,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,