1 reviews | Active since Jul 2013
Wrong Order and Bad Attitude
So this morning i went to KFC at Cape Town International Airport, ordered the Special which consists of 3 pieces of chicken, a regular cold drink and chips and i also ordered a mini loaf, Order number was 235, paid with a R200 note. Walked back to my office, opened and what do i find, a burger, 1 wing, cold drink and mini loaf. I call the store because my lunch time is now done, Reagan the supervisor answers the phone and after explaining my whole story, he tells me he will pass me onto someone else because he is busy. Elton then comes to the phone and proceeds to ask me how far am so that he can walk down and deliver my proper order. Um NO THANK YOU. MY LUNCH HOUR IS OVER!!!! How much more pathetic can service be? As employees from at the Airport i am constantly subjected to pathetic and bad service from KFC. Seriously. Look at sending your staff on Customer Service courses especially your supervisors.
