1 reviews | Active since Oct 2015
WRONG ORDER
Good day, I've been to the KFC Constantia Kloof many times before and up until today, there was a lack of service several times, however this time I did not let it be. Two days in a row, making the SAME MISTAKE is not acceptable. The staff speaks in a very monotone voice and a non-care attitude, on top of that, AFTER the order has been placed correctly by myself, the order was incomplete. Some food items missing. <br> The Drive-Thru order screen / monitor would have helped if it worked in order for me to double check my order and to have the staff member repeat the order before taking collection at the payment window.<br> This is not the first time that I receive and incorrect order. If this is not resolve, I would be forced to be inconvenienced to go to a KFC FURTHER away which will make thing more complicated. Please fix your mistakes urgently!
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
