NF
NTHABISENG F
1 reviews | Active since Jun 2014
04 Jun 2015, 09:42
Wrong Order
I ordered a toasted egg, cheese and tomato with a hot chocolate. The slip indicates that as well. My order took very long to get to me. Then when I got to the office I realised number that its not a hot chocolate its cappuccino then the toasted sandwich is chicken mayo instead of tomato, egg and cheese as I had ordered. I am very dissapointed. And everytime I buy I enter the competition and fill in a survey, what is the point of filling a survey if there will no response?
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KFC's replyOfficial
05 Jun 2015, 08:52Hello Nthabi11,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply05 Jun 2015, 08:52
Official
Hello Nthabi11,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,