TP
Taylor P

1 reviews | Active since Dec 2018

05 Oct 2021, 14:53

WRONG OR LAID A COMPLAINT NO FEEDBACK

Good day I hope you well I am very very disappointed in the service I received yesterday I placed an order online to be picked up at KFC in sea point on our way to the beach I ordered a 8 piece I received a 6 piece and I asked for leg and thigh specifically I received big pieces of chicken I had to spend more money at another place for food so my kids can eat I'm so irritated and what was the worst is that I should have received two burgers and I only received on and so on couldn't even give my two kids each a burger instead of the big pieces of chicken I would like to lay a formal complaint and also have my order replaced as I had to spend more money to get us lunch as I was thinking that I could safe with KFC by spending R200 I needed up spending much more at a restaurant very disappointed as I won't be relaxed about a mistake that your workers made that ruined my entire lunch time. Please email me instead of calling me cause I work in a contact center and cannot attend to personal calls I attached what I ordered please have a look INTO THIS BECAUSE I AM VERY IRRITATED AND WOULD LIKE MY ORDER TO BE REPLACED CORRECTLY AS I TRIED SPEAKING TO YOUR CUSTOMER SERVICE TEAM WHICH PROMISED TO CALL ME BACK AND I SENT AN EMAIL TO FOLLOW UP STILL NO RESPONSE REALLY MAN THIS IS REDICULOUS!!!!!!! FIND MY ORDER DETAILS WHICH I HAVE ALREADY SENT Order Reference Number: Taylor***

1x Family Treat 8pc R199,90

KFC SEA POINT

0
Replies (2)
TP
Taylor P's update05 Oct 2021, 14:56
Reviewer Update
1x Family Treat 8pc R199,90


KFC SEA POINT


CASE NUMBER :

Reference Number: CAS-755178-B6Q0N7
Date: 27-Sep-2021 10:42 AM
Subject: Wrong Order
TP
Taylor P's update07 Oct 2021, 10:36
Reviewer Update
Good day,

I have not received any feedback from KFC and no reply on my complaint I mean am I am unhappy and no response is making me irritated like why are you not responding to my emails and my complaint????