Wrong goods on delivery

On the 15 January 2016 I ordered a normal fillet Box master meal and I was served with with a spicy fillet which I dont eat. I was very unhappy about this as I only noticed KFC's mistake an hour after I got the food. I called immediately when I noticed the mistake to notify the manager (Kurt) who was really friendly. <br> <br> Kurt acknowledged the mistake and was willing to send me a voucher to rectify the mistake. He did however forgot to call me back in-order to get my email address to send me the voucher but that is also forgiven because I believe he really tried to assist me.<br> <br> After a week of not hearing from Kurt I called in again and spoke to ZImbini who helped resolve the issue by giving the meal I ordered.<br> <br> Thank you KFC and your friendly stuff, I appreciate the effort and the fact that you are willing to go the extra mile.<br> <br> One advice, the junior stuff should try to be more friendly when they pick up the phone.