Worst service infront of kids

Absolutely disgusted waited over 20mon in the drive threw as they were taking their time to prepare one person's meal I walked in and asked why they couldn't have asked the gentle to park at the front as they usually do and got a snotty Remark. When it was our turn to get our food they couldn't even get our drinks right and had an attitude of note. This is not on nor acceptable. All this infront of my kids