Worst service I've ever gotten

<p>I always enjoy KFC, but today their service struck a new low.</p> <p> </p> <p>Hi, </p> <p>This all happened at the KFC in Willows, Bloemfontein. The one near the Toyota Stadium.</p> <p> </p> <p>Note that this happened on the last day of the month, 10:30 31 May 2016, probably one of the busiest days. </p> <p> </p> <p>Firstly, the drive-thru were closed, still dont know why. </p> <p> </p> <p>But what happened inside is the worst part. I made my order, ask for two a.m. Deluxe burgers with cappuccino. Got told that the coffee machine is broken. So i just left out the cappuccinos to my despite. </p> <p> </p> <p>Then, after I made my order and stood at the collect que, I noticed that i were standing with at least 10 to 12 other peaple also waiting for their orders. They seamed really annoyed and a while later i realized why, ive been waiting 20 minutes for my order. </p> <p> </p> <p>Then all of the sudden, the one and only lady working at the till and taking orders, goed to the kitchen, only to never return, leaving about 6 or 7 customers waiting. </p> <p> </p> <p>So i walk up to the counter and shout into the kitchen and ask then where are their manager i would like to speak with him or her. No answer. The lady next to me tries to ask them as well and eventually the supervisor comes to the front. </p> <p> </p> <p>We ask her where the manager is and while she laughingly tells us the manager just went out (the situation seemed like a joke to her for some reason) and that they dont know what to do or what is going on. </p> <p> </p> <p>I didn't say anything more, I were dumbstruck. I eventually got my burgers, one already cold, and just left. I will never visit that KFC again. And im too scared to try the others now too. </p> <p> </p> <p>I dont know how you have a restaurant with staff thats so *********** and non-caring and then the manager is not even there. The supervisor don't even know the meaning of the job description . And all the facilities are not even available as advertised. </p> <p>Regards, </p> <p><span style="font-family: 'Avenir W01';">One less customer </span></p>