1 reviews | Active since Apr 2015
Worst service experience ever!
I went to the KFC drive through this morning to purchase a crunch burger, when I got to the collection window I paid and was told to reverse my car due to a timer of sorts. I obliged, but what upset me was the fact that I waited for almost 10 mind to receive my order. I eventually drove back to the window to ask about my order, the gentleman who served me casually collected the order from the tray and handed it to me. The has hashbrown that was delaying my order was RAW, but because I was already running late I let sleeping dogs lie. <br> <br> I lost it when I order an AM burger, the bottom half of the burger was missing and it seemed as though left Iver's were pulled together to prepare my food.<br> <br> Their service is appalling, they NEVER have ice-cream, never more than one person operating the tills. I have had enough, can we receive the same service we are rendered in the suburban areas because the prices are the same!!
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
