LP
Liezel P

1 reviews | Active since Feb 2013

11 Feb 2016, 22:28

worst service ever!!!

We were sitting in line to order already waiting 7 minutes for 2 cars to go through the drive through. When we got to the window to order there was no one, after my attempt to call someone we sat there for a few more minutes listening to the people fight about something. Eventually I got a hold of my hooter and the guy that came out didn't't even greet us properly, so i asked for the manager and when he came to the window with a \ya\" i was instantly upset! Is this how you treat a client????We buy our food there for over 3 years but i will never buy food there again!! If this is how you do your business i will make sure never to make use of any KFC ever again!!!"

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Replies (1)
KFC
KFC's reply15 Feb 2016, 17:59
Official
Hello liezeldp88,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,