pR
paul R

1 reviews | Active since Mar 2009

16 Apr 2015, 06:52

WORST SERVICE EVER

WE PLACED A ORDER AND WERE WAITING FOREVER. PEOPLE ORDERED AFTER US RECEIVED THEIR FOOD BEFORE US. WHEN WE ASK WHAT IS GOING ON THEY SAID THEY RAN OUT OF CHICKEN WE MUST WAIT. I ASKED THEM BUT HOW COULD THEY SERVE THE OTHER PEOPLE THEN SHE JUST SHRUG HER SHOULDERS EVENTUALLY WE RECEIVED OUR FOOD WHEN WE GOT HOME THE MEAT WERE STILL RAW INSIDE AND ONLY 1 PACKET OF CHIPS. DID NOT FELT FOR RETURNING AND AT THAT POINT IF I DID RETURN SOMEBODY WOULD HAVE GETTING HURT<br> MY ORDER NUMBER WAS 027<br> THIS CAUSES ME NOT TO ORDER FROM THEM IN FUTURE

0
Replies (1)
KFC
KFC's reply16 Apr 2015, 09:37
Official
Hello prop1,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,