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giuliano S

1 reviews | Active since Mar 2015

23 Mar 2015, 16:39

worst service and the worst burger ever

hi i would like to complaint about a very bad experience i had at the croydon KFC branch<br> <br> i go there very often first time a have a very bad experience i ordered a zinger burger combo meal<br> and 4 zinger wings then when the cashier confirms the order she says i ordered a colonel burger combo<br> <br> then she got upset with me saying i should place my order right and then starts talking bad and shouting about me to her colleugues i think that was really not acceptble then to top it off when i get my burger normally comes with a really big fillet and always freshly prepared, when i see it a fillet with about 1cm height and was such a cold fillet and the worst thing to bight through really very dissapointed about this as its not KFC standards<br> <br> <br> i would like feedback about this situation<br> <br> Regards giuliano

0
Replies (1)
KFC
KFC's reply24 Mar 2015, 12:55
Official
Hello giuliano17,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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