Worst KFC service I've ever received
<p>The staff took about 15 mins to take my order because they didn't know how to enter a voucher. </p> <p> </p> <p>The food took really long, they didn't let me know what was going on. They just walked away after serving me, I hadn't even finished paying, they just left me hanging.</p> <p> </p> <p>I eventually got my food. While checking my food I realised that I didn't receive a receipt. I know that KFC has a policy that makes the meal free if you don't receive it with your food. I immediately called the manager (Christine) and told her that I didn't receive my receipt. She apologised and said she would get me the receipt. I pointed out to her the policy about the free meal and she said that I couldn't get it because she can give me the receipt. She said it doesn't count because she can give me the receipt. She admitted to the mistake and blatantly **** to me.</p> <p> </p> <p>Unacceptable behaviour from a manager. I definitely won't be going back to KFC Edenvale . </p>
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KFC Customer Care
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Thank you for taking the time to correspond with the KFC Customer Care.
Please note that we will be in contact soon.
Kind Regards
KFC Customer Care
***
