1 reviews | Active since Jul 2013
Worst KFC in Johanesburg
Arrived at 22:00 on 24 Sept and this is supposed to be a 24 hour branch. Drive thru was closed! We park and walk in. There's 1 cashier open and 3 clients in the que. Takes on average 5 minutes per client to put in an order. Eventually I ask why only 1 till is open as the que is building. Lebohang with team leader tag tells me he us no the team leader I must speak to Regina. I ask Regina to open other till as the granny cashier \Constancia"is so slow and the other staff bringing out the piled up orders are no better. In fact all the staff look drunk as 5 of them keep disappearing to the back. Regina says she's short staffed so she can't open another till. After complaining Constantia moves to another till and assists clients that were behind us on the pretence that she thought they were next. She just wanted to spite us cause as a black person complaining she MUST SPITE ME! I DIDN'T EVEN EAT THE BURGER I ORDERED AS I' M CONVINCED THEY SPIT IN IT. I am all for black empowerment but please ensure to put the right people in the right place. There's a lot of us who have work ethics unlike the disgraceful people you have working there."""
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
