Worst experience at KFC

I ordered my food at the KFC drive thru at Bedford centre. As soon as I received my order I checked whether the order was complete. Without any surprize, the order was incomplete. I went inside the branch with my order and proceeded to the front of the counter. The ladies serving the customers looked at me a couple of times and proceeded to help the customers that arrived after I got there. After about 10 minutes of nobody helping me, the manager( I think) assisted me. I explained the situation. He checked my slip and saw that my order was incomplete. I also requested fresh and warm food as I have been waiting for more than 15 minutes. He completed my order and replaced my food with what I thought was hot and fresh food. When I got home ( I live 3km from KFC) everything was luke warm, the salad I ordered had no corn, no beetroot and 5 small pieces of a fillet. <br> According to me this is unacceptable. This is not the first time I have complained and I am convinced it wont be the last time. What is happening at this branch? Every time I go there, the service and the food seem to go backwards.<br> When is the issue going to be rectified?<br>