Worst Customer experience across most of KFC Outlets

I'm appalled at the way KFCSA has handled my complained. Before coming onto Hello Peter i took time and made use of all available KFC platforms such as email, Twitter and customer line to send my complain. On twitter i posted on their timeline my complaint and they responded and asked my to DM them my contact details, they said someone will make contact with me to address the matter and this was on the 2nd February 2021 to date no one contacted me.

On email I had correspondence with Verquelene Marks on the 14 February 2021 and she was convincing in her email, promising she will deal with the matter and to date I'm yet to receive any feedback.

My complain was that i bought a meal from KFC, after an hour of waiting on the order to be prepared during lunch time at Batho KFC in Bloemfontein. When I arrived at the office only to find out that items of the actual meal not in the meal box