1 reviews | Active since Oct 2015

14 Jan 2017, 12:48

Worse Service Ever

<p>I would like to report the pathetic service which I received from KFC Midrand Mall, The person that took my order from the Drive Thru simply could not get my order right after over 7 times repeating the same order. Eventually I went in the store to repeat my same order still could not get it right. My order then came, the fries were simply thrown in the box and not packed separately like they would in the mini packet, it was like they just threw those 4 fries in my box, time to pay for my order the cashier got the order wrong and overcharged me for an extra crusher which had to be removed. The second order I was overcharged for and Very Berry Krusher instead of a sunrise crusher. The manager did not apologise and instead just laughed. This is utterly poor service. I will not go back to the store ever as they have no way of treating their customers. Very bad service I must iterate.</p> <p> </p>

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Replies (1)
KFC
KFC's reply16 Jan 2017, 08:53
Official

Good Morning

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

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