1 reviews | Active since Jun 2015
WORSE KFC BRANCH IVE COME ACROSS!
The Montecasino branch of KFC is the worse ever. No matter how many times you report bad experiences on their websit, nobody takes any action or even responds!<br> I am staff at Montecasino so vivitting that branch occurs on a regular basis, disappointed everytime by their horrible service and either dry and stale or undercooked chicken which is slimey and red inside!!<br> <br> This evening I arrived at the counter and as usual, there was only one fat woman serving customers while screaming at the top of her voice and speaking to the workers at the back! how professional!!<br> I stood for over 5 minutes, being the only one in the \queue\" while others stood along the counter waiting for their order until this woman eventually asked me \" are you waiting for something?\" to which I responded \" i have been waiting for so long with no help, yet you could see me stand here!\" <br> She asked \"what do you want?\" and when I gave her my order she responded \" we dont have chickeeeen, you must go somewhere else.\" <br> <br> Really!!!! What kind of service is this? <br> I hear people complain about this branch all the time!<br> Management needs to wake up!!"
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
